We recommend that you print and keep a copy of these Terms and Conditions for future reference.
These Terms and Conditions
These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.
We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.
Please note that different terms (including prices, delivery charges, delivery times and returns policies) may apply to purchases made in our store.
Our Contract
You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.
After you submit an order we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in by e-mail . Please note that this e-mail is an acknowledgement, not acceptance of your order.
Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second e-mail, which will contain details of how your products will be delivered to you. (Alternatively, we may decline all or part of your order for any reason, in which case will be explained in this email )
When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks with Experian Limited or other agencies. In particular, we may pass your details to Experian for them to check against certain public and private databases. Experian may keep a record to use in future security checks. This helps to protect you and us against fraudulent transactions.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit our store Please note that products, prices and offers in our stores may differ from those featured on this site.
Prices and Payment
All prices and charges on this site are in UK pounds Euros or US dollars chose able onsite and clearly stated. They include any VAT payable, but exclude delivery charges (all delivery charges are added before your final chance to accept the transaction .
The total cost of your order will be the price of the products plus delivery. Any additional services you require (e.g. custom building or teaching services ) can be provided at an additional cost, please contact us for a quote.
Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit our store .
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it. this is prior to any monies changing hand.
We accept payment by most major credit and debit cards. Payment is deducted when we process and despatch your order.
All items remain the property of BORNEXTREME until payment is received and cleared in full.
Born Extreme offer a Guaranteed price match promise, If you find the product cheaper on any other website we will match it, Just send us the link to the website you found the product on and Born Extreme will be happy to match it.
Restrictions - Age Requirements and Limits on Orders
If you order a product with a minimum age requirement, by ordering you confirm that you are of the required age.
DELIVERY AND INSTALLATION
Where We Deliver
Delivery must be to the credit card holders address unless prior arrangement has been made by BORN EXTREME if so details can be given in the notes section of your order you can also request a delivery address here and we will notify you if there are any problems. All deliveries must be signed for (except items sent by standard post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods. Delivery Charges
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered we try our best to despatch all order for next day delivery but please allow 3-5 working days as once the item has left the building it is out of our control. You only pay one delivery charge, irrespective of the number of products ordered. If you order two or more products which fall into different categories, a higher charge may apply
There are additional charges if you choose a premium delivery service, (i.e. Saturday delivery Or Same day Express)
Products are generally delivered either by Parcel force or by royal mail special delivery. We offer a same day van service for larger items like kayaks, jetskis ect but this will have to be arranged by phone.
Delivery Times
Delivery times are calculated in working days - i.e. Monday to Friday inclusive (but excluding Bank Holidays). If you order after 2.00pm, please calculate your delivery time as if your order had been placed the following working day.
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay nevertheless all goods will be delivered within 30 days. This includes delivery to the Scottish islands, Channel Islands or a European Country.
Tracking Your Order
You can contact us by phone or email to track your order process at any time
