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Shipping:
All deliveries must be signed for. Please make sure you keep the receipt enclosed with your goods.
Where we deliver and costs:
We offer FREE postage on all UK orders and subsidised postage for worldwide deliveries.
International shipping costs: these costs are based on snowboard or wakeboard size items. Smaller items will cost less. Please contact us and we will give you the exact price.
European Union:
Zone 1 £20 - Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Spain.
Zone 2 £22 - Austria, Czech Republic, Finland, Hungary, Italy, MOnaco, Poland, Portugal, Slovakia, Slovenia, Sweden.
Zone 3 £33 - Bulgaria, Cyprus, Estonia, Greece, Latvia.
Zone 4 £85 - Lithuania, Romania.
Non European Union:
Non EU Zone 1 £50 - Albania, Bosnia, Croatia, Liechenstein, Macadonia, Moldova, Norway, San Marino, Serbia & Montenegro, Switserland, Ukraine.
Non EU Zone 2 £95 - Azores, Balearics, Belarus, Corsica, Gibraltar, Iceland, Madeira, Malta, Turkey.
For any countries not listed please contact us for prices. Please remember that these are the maximum charges so for smaller items the actual cost will be considerably less. Please contact us for more info.
Delivery times:
We aim to dispatch all orders for next day delivery. If you order after 3pm please calculate your delivery time as if your order had been placed the next day. Delivery times are calculated in working days - i.e. monday to friday, excluding bank holidays. Please allow 3-5 working days for delivery. For deliveries to Scottish Highlands, Channel Islands and abroad please allow extra time for delivery. Contact us for further information.
Tracking your order:
You can contact us by phone or email to track your order process at any time.
Returns Policy
If you are dissatisfied with your unused purchase please contact us in the first instance and return it to us with proof of purchase within 28 days and we will give you a full refund. Your product must be complete, unused and in "as new" condition.
Terms and Conditions:
Promotional codes
Promotional codes cannot be used in conjunction with any other special offer. This includes sale items, other discounts and freebies.
Prices and payment
The different payment methods we accept are: cash, cheques (instore only), paypal, visa, mastercard, american express, solo maestro, electron and delta card payments.
We will contact you if your payment details cannot be processed for any reason and offer you an alternative method of payment.
All prices on this site are in £'s sterling or euros. To change the currency click on the 'currency' button on the toolbar. All prices are inclusive of VAT. UK delivery is free and worldwide shipping costs will be displayed at checkout. Please see shipping section above for further details of international shipping costs.
If you can't find the answer to your question on this page please feel free to contact us and we will do our very best to help you.
email: info@bornextreme.co.uk or call us on 01455 613641
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